DOC_01 · LEGAL · LAST UPDATED 10 JUN 2026
Privacy Policy
1. Who we are
Sayko Textile is the apparel manufacturing and fabric sourcing division of Sayko System Holdings. References to "we", "us", or "our" in this policy refer to the entity that operates this website and provides production services to clients.
2. Information we collect
- Contact data — name, company, role, email, and phone you submit through enquiry forms or send to us directly.
- Project data — briefs, tech packs, artwork, sample requests, purchase orders, and related correspondence.
- Technical data — IP address, device type, browser, pages viewed, and referring URL, collected automatically through cookies and analytics tools.
- Commercial data — billing details, tax identifiers, and shipping addresses required to fulfil orders.
3. How we use your information
We process personal data to respond to enquiries, prepare quotations, manage active production projects, issue invoices, ship goods, comply with legal obligations, and improve the performance of our website. We do not sell personal data.
4. Legal basis
Depending on the interaction, we rely on your consent, the performance of a contract with you or your organisation, our legitimate interest in operating and securing our business, or compliance with applicable law.
5. Sharing with third parties
We share data with vetted partners only when necessary: freight forwarders and customs brokers for shipments, payment processors for invoicing, IT and cloud providers for hosting, and professional advisors. All processors are bound by confidentiality and data-protection terms.
6. Retention
Contact and enquiry data is kept for up to 24 months after the last interaction. Project, accounting, and tax records are retained for the periods required by applicable commercial and tax law.
7. Your rights
You may request access, correction, deletion, restriction, portability, or objection regarding your personal data, and you may withdraw consent at any time. Contact us using the address below to exercise these rights.
8. Cookies
This site uses strictly necessary cookies plus optional analytics cookies that help us understand how the site is used. You can accept or reject optional cookies via the banner shown on your first visit.
9. Security
We apply administrative, technical, and physical safeguards proportional to the sensitivity of the data we hold. No system is perfectly secure, and we cannot guarantee absolute protection.
10. Contact
Questions about this policy or your data can be sent to privacy@saykosystem.com.